FAQ

How do drops work?

Every hoodie is sold as a pre-order drop. You order and pay during the drop window. When the drop closes, the whole run is printed and shipped by the date shown on the product page. After that, that design is never made again. No restocks.

How long until I get it?

Each drop shows its close date and ship-by date on the product page. Drop 002 closes Nov 30 and ships by Dec 13. After it ships, US delivery takes about 3–5 business days. International delivery times vary by country and are shown at checkout.

How much is shipping?

US orders ship for a flat $8.79 per order, no matter how many items. International orders pay a flat rate per order based on the country, shown at checkout.

Do you ship internationally?

Yes, we ship worldwide. Your country may charge customs duties or import taxes, which aren't included in our prices.

How do the hoodies fit?

Relaxed unisex fit. If you're between sizes, size down for a cleaner fit or stay true to size for an oversized look.

Can I return or exchange?

Since everything is printed for the drop, we can't take returns or exchanges for change of mind or if you ordered the wrong size. If your order arrives damaged, misprinted, or isn't the item or size you ordered, email us within 30 days of delivery with a photo and we'll replace it for free.

Can I cancel my order?

Yes, until your order goes into production. Production starts after the drop closes, so email us before then and we'll cancel and refund it in full.

Contact: Hello@offsuitclub.com